“We value your call. Please hold for our next customer service representative to be available.” Most of us cringe when we hear those words on the end of the line, yet we pretty much accept it as a part of modern life. So when customers call... (Read More)

Every business imposes a broad range of responsibilities on the owners. No matter the core activity or main profit driver, all businesses require attention to detail in the form of invoicing, accounts, scheduling, human resources, customer service... (Read More)

If you've been an insurance agent for long, then you know how competitive the industry can be. With trends changing all the time and the threat of an economic slowdown in the future, now is the perfect time to take action and plan for the year... (Read More)

Everyone wants to move to California, right? Well...maybe not. The land of sun and surf promises an endless summer, but thanks to growing drought and an increased threat of wildfires, the California Department of Insurance (CDI) says some... (Read More)

Risk management has always been a key component of insurance consulting, as risk management is the heart of insurance itself. But today’s businesses face some risks that are not the same as even 10 years ago. That doesn’t mean, of course, that... (Read More)

As a professional insurance agent, you regularly work with third parties who offer premium financing. Simply defined, premium financing is the lending of funds to a person or company to cover the cost of insurance premiums. Over the years, you... (Read More)

A good agent doesn't just sell insurance, they sell a better experience for their clients. Clients don't want to feel like they're just a number. If they deal with an insurance agent that causes them to feel this way, they're likely to find someone... (Read More)

The insurance industry has never been more competitive, and that’s only going to increase. To continue to attract more customers and retain existing ones, small businesses everywhere have to learn how to distinguish themselves in this busy... (Read More)

Premium financing is a type of loan where a company, or a person, borrows money to pay the premiums on an insurance policy. The policy itself is the collateral for the loan, and the borrower pays back the loan and any accrued interest after the... (Read More)

It's hard to believe, but 2019 marks our 30th anniversary. In 1989, our founder, David E. Gebhardt made a series of simple, but profound realizations. There was no innovation in the premium finance industry, and companies weren't responsive... (Read More)