It’s hard not to notice the rising number of natural disasters: multiple hurricanes making landfall in the United States, record-setting wildfires and forest fires, once-a-century floods happening year after year. Across the United States, natural... (Read More)

Customer service is part of the business, but no one ever said it's easy. While it can be easy to slip up and say something that you shouldn't, it's crucial that you take steps to avoid certain phrases, in particular. Keep reading to learn what they... (Read More)

Participating in business development activities is rarely a default behavior. Sure, it's incredibly important, but typically only occurs when the sales pipeline starts running empty. Instead of going into sales calls completely cold, why not use... (Read More)

While almost everyone has some insurance, and most have more than one type, many Americans believe a lot of myths about the plans they pay for. This is an opportunity for insurance providers and sellers to educate their clients and help find the... (Read More)

Customer service is important in every business. In an industry that sells an intangible benefit, like insurance, it’s essential. Yet poor customer service is one of the most common complaints among insurance customers. Improving your... (Read More)

It’s no secret that communication is key when it comes to running a business. But how do you make it part of your culture? Here are a few suggestions to help you begin: 1. Hold Frequent (But Not Too Frequent) Check-Ins. It may be in your... (Read More)

We all have some people that we just don’t get along with. But when people who work together have continual clashes over a long time, it can affect the whole workplace. Continuing personal conflicts can have serious impacts in the workplace... (Read More)

Motivation can be an organization’s greatest asset. Motivated people try harder and strive to exceed goals and expectations. Here are a few tips to help you motivate your team. State your mission and goals It’s impossible for people to... (Read More)

As an insurance agent, you're essentially a small businesses owner and small businesses owners generally don't know what relaxing is. It's a lot of late nights at the office and hours of tireless hard work. If your business has plateaued, however... (Read More)

Diversify. Focus. Offer more services and products. Concentrate on your core business value. When it comes to premium financing, the business advice seems conflicting. But there’s a third option: outsource your premium financing. While... (Read More)