In the insurance business, there are a lot of things you don't have control over — market conditions, what your competitors are doing and the economy, for example. But you do have control over what type of working environment you can offer your... (Read More)

Cyber attacks on small businesses and organizations are becoming increasingly common. That's why it's so important to make sure you and your agency's employees understand how to keep your company's computer system safe and secure. | Online attacks... (Read More)

Are you emotionally intelligent? In today's workplace, EQ is considered as important — or even more important — as IQ, as many of our jobs rely on working well with other people. The ability to connect with other people authentically... (Read More)

When was the last time your agency had a successful brainstorming session? By "successful," we don't mean you were able to get side work done while everyone else tossed out a few ideas in hopes that they wouldn't be loaded down with extra work. Did... (Read More)

Identity theft is a fast-growing type of crime. One third of U.S. adults have been a victim, with a new case every two seconds. Here are some simple yet effective ways to help prevent someone from stealing your personal information. Carry as... (Read More)

There are nearly 31 million small businesses nationwide, and it's estimated that three-quarters of them have either not enough commercial insurance or no coverage at all. Does this surprise you? The official definition of a small business is a... (Read More)

E-mail can be an important tool for marketing your insurance business. But e-mail marketing can be tricky — federal law requires that anyone sending out e-mail for commercial purposes follow some specific rules or risk costly penalties. The... (Read More)

How would you rate your listening skills? Listening to your clients — truly listening to what they are trying to tell you — is an important way to increase customer satisfaction and to help prevent misunderstandings, including those that can... (Read More)

Professionals who work in the commercial insurance business understand what hard work looks like. They must pay be aware of regulations both existing and new, carefully organize digital and physical documents, and work well with their teams and... (Read More)

For too many years, the premium financing industry remained stuck in a bubble. Our industry failed to meet customer demands at the highest levels because it lacked innovation and the flexibility to respond to client expectations. That’s why our... (Read More)